Office Manager
JOB TITLE: Officer Manager
REPORTS TO: President/CEO
EMPLOYMENT: Hourly Position, Full Time - 40+ hours per week
Salary Range: $17.00-$19.00 per hour
GOALS OF POSITION:
The Office Manager is a crucial position within the Heart of Wisconsin Chamber of Commerce (HOW). The Office Manager effectively assists in the financials and business matters of the organization including front-office coverage, building oversight, accounts receivable/payable, assists with sponsorships for programs/events and other front of office responsibilities.
PRIMARY DUTIES AND RESPONSIBILITIES:
Bookkeeping for the organization, handling business administration, office coverage and other duties as assigned.
- Financial assistance to contracted accounting firm, including but not limited to accounts payable, accounts receivable, and gift certificate/credit card reconciling
- Review contracts and needed reporting
- Handle business administration duties such as insurance, building maintenance, equipment purchases, etc.
- Responsible for invoicing
- Oversee gift certificate program
- Phones, office coverage, follow-ups, various correspondence, detailed record keeping
- Oversee any front office interns
- Oversee the Chamber Cash Calendar and Small Business Saturday events
- Attend bi-weekly Leads Group meetings at 7:00am
- Assist in securing sponsorships for programs and events
- Track and report on sponsorship revenue and performance
SECONDARY RESPONSIBILITIES:
- Provide support to the President/CEO, performing other duties as assigned
- Bring to the attention of the President/CEO trends, incidents, actions and events which affect the membership/business community/organization.
- Engage in a continuing program of self-improvement and keep up to date with trends in the fields of Chamber/Economic Development organizations and Financial Management of Non-Profits.
- Operate office equipment.
- Ensure office inventory is stocked and re-order as needed.
- Attend Chamber events as needed.
- Oversee the Chamber’s Off the Clock event on a rotating basis.
QUALIFICATIONS:
Education
Associate’s Degree in business, communications, accounting or a related field preferred.
Experience
Requirements include a minimum of two years of customer service and experience in a field such as bookkeeping, front office, non-profit or accounting.
Skills
- Detailed oriented, establish positive membership/customer relationships
- Excellent Computer Skills
- Assist with preparation of financial statements and budgets
- Have impeccable oral and written communication skills
- Be able to demonstrate effective public relations skills
- Be passionate about promoting the HOW community
- Prepare clear, concise, and accurate reports
- Be able to succeed in a highly collaborative, team-based environment.
- Present a professional, positive image to members and the HOW community
- Have a positive, welcoming and professional manner in person and on the telephone
- Have excellent organizational and time management skills yet remain flexible and adaptable to changing priorities
- Must be a self-starter and have effective follow-through skills
- Well-developed interpersonal skills demonstrated by effectively interacting and collaborating with people of diverse backgrounds and interests
- Be able to work flexible hours, including some early mornings, evenings and weekends.
- Assist with after-hours events and programs as needed.
- Proficient in Microsoft Office programs such as Excel, Word, PowerPoint, Outlook, and OneDrive
- Experience with CRM or other software systems
